Commercial and Administration

Job Title Location Salary Contract
Project Manager - GO/MME/12049 Dunfermline, Scotland Negotiable Permanent
Customer Journey Manager (Contact Centre) - GO/LH/12613 Fife, Scotland Negotiable Permanent
Project Manager - GO/MME/12049 Dunfermline, Scotland Negotiable Permanent
Engineering Administrator - GO/LR/12634 Fife, Scotland Negotiable Contract
Shipping Co-ordinator - GO/LH/12644 Arbroath, Scotland Negotiable Permanent
Part time Logistics Co-ordinator - GO/LH/12645 Livingston, Scotland Negotiable Contract
Shipping & Project Co-ordinator - GO/LH/12647 West Lothian, Scotland Negotiable Permanent
Production Administrator - GO/LH/12514 Aberdeen, Scotland Negotiable Contract
Sales & Customer Service Executive - GO/DSC/12639 West Lothian, Scotland Negotiable Contract
Sales Administrator - GO/DSC/12639 West Lothian, Scotland Negotiable Contract
Sales Professional - GO/LH/12432 West Lothian, Scotland Negotiable Permanent
Graduate Sales Executive - GO/LH/12589 West Lothian, Scotland Negotiable Permanent
Edinburgh, Scotland - GO/LR/12632 Edinburgh, Scotland 25,000 - 30,000 Permanent
Business Information Manager - GO/MME/12666 Livingston, Scotland Negotiable Permanent
Telemarketing (Engineering) - GO/DSC/12671 South Lanarkshire, Scotland Negotiable Permanent
Key Account Director - GO/MME/12678 City of London, England 50,000 - 60,000 Permanent
Operations Manager - GO/MME/12661 Glasgow, Scotland Negotiable Permanent
Logistics Associate - GO/LR/12677 West Lothian, Scotland Negotiable Permanent
Import & Export Co-ordinator - GO/LH/12644 Arbroath, Scotland Negotiable Permanent
Temporary Administrator - GO/LR/12682 Edinburgh, Scotland Negotiable Contract
Recruitment Resourcer - GO/MM/Escape9131 Glasgow, Scotland Negotiable Permanent
**TELESALES EXECUTIVE** - GO/LR/11688 Livingston, Scotland Negotiable Permanent
Administrator (3 Month Contract) - GO/LH/12689 Livingston, Scotland Negotiable Contract
Marketing Manager - GO/MME/12696 Glasgow, Scotland Negotiable Permanent
**TELESALES EXECUTIVE** - GO/LR/11688 Livingston, Scotland 20,000 - 25,000 Permanent
French Speaking Account Manager - GO/LR/12632 Edinburgh, Scotland 25,000 - 30,000 Permanent
Business Development Manager - GO/GH/12697 Central Belt, Scotland Negotiable Permanent
Purchasing Assistant (Temp) - GO/DSC/12701 Fife, Scotland Negotiable Contract
Administrator (3 Month Contract) - GO/LH/12689 Livingston, Scotland Negotiable Contract

Project Manager - GO/MME/12049

Dunfermline, Scotland | SALARY: Negotiable | Permanent

An excellent opportunity has arisen for an experienced project manager to join a successful and expanding team
The overall purpose of the job is to provide project management capability to deliver change successfully within the Customer Group, working alongside the other teams in the Customer Group Projects and other delivery teams.
Operating at a senior level, this role will work closely with stakeholders, Technology and other business units to identify and deliver change that supports the companys corporate goals. The outcome could be new products and services, changes to existing processes and systems and customer experience improvements.
This is a role that will require strong communications skills to manage complex change to multiple stakeholders to ensure that any new projects will have lasting impact within the organisation.
The primary responsibilities of the role are:
• Management and support of Stakeholders in all project concept and pre-initiation activities, including business impact assessment. Developing new ideas into projects that are defined and deliverable to ensure business benefits are realised
• To manage projects through all relevant stages of the life cycle from initiation through to closure and review
• Measurement of the realisation of benefits from the project, ensuring reporting and action taken to maximise the investment

Person spec
Educated to degree level or equivalent work experience
Prince or APM practitioner
Experience of working within a media or telecoms company or another blus chip organisation
Used to a fast paced changing environment
Understanding and recognising methodologies
Excellent relationship builder both internally and externally
Good team building skills, gaining quick buy in from colleagues
Flexible to travel to different UK sites
Specialist knowledge of full project life cycle within large organisations
Business Case Management
Understanding risk management techniques
Budgetary and financial management experience
Fully experienced in the change management cycle
Contact Marise Meyer on 0141 410 9122, email your CV to or Send this job to a friend

Customer Journey Manager (Contact Centre) - GO/LH/12613

Fife, Scotland | SALARY: Negotiable | Permanent

Customer Journey Manager (Contact Centre)

Based: Fife

Salary £Excellent Plus Benefits Package

My Client

Our client is a highly successful global company with a number of sites across the UK. They are a world leading organisation in their field that pride themselves on their integrity and innovation.

The role

This is an exciting opportunity for a Customer Journey Manager to join my clients Service department. They are looking for a passionate and innovative individual who will champion both the customer and advisor whilst owning and challenging the operational journeys and processes for their products.

To achieve this you will need to be continually working to identify, develop and deliver change that will improve customer satisfaction, business efficiency and effectiveness. The successful candidate will demonstrate a forward thinking and pro active approach, the ability to react quickly to an ever changing environment and will continually improve and implement processes whilst having the customers' needs at the forefront.

Your key responsibilities will include:

• Responsibility for any changes being planned or made to your Customer journeys and processes
• Challenging any changes, identifying areas within the business that could be impacted and providing solutions
• Continually looking to improve your Customer journeys and processes
• Managing a small team of direct reports (Customer Journey Leaders)
• Managing stakeholders across multiple areas, e.g. IT, Supply Chain, Product Teams, etc
• Being an active member of the Customer Journey and Operational Improvement team, to further gain knowledge of projects and allow you to anticipate any changes or possible impact to the business.


To be considered for this position, you must have the following background and skills:

• A good educational background, ideally with a relevant degree/diploma
• Ability to view projects and processes from a neutral perspective for the wider business, identify possible challenges and provide quick and innovative solutions
• Effective influencing skills coupled with excellent communication skills and ability to build strong, trusting relationships across the business
• Proven experience of a similar role as an E2E Customer Journey expert for your product/area
• Good working knowledge of MS Office is essential
• Demonstrate commitment to ensure the most efficient outcome for the business, with minimal disruption to the wider business
• You will also be expected to travel to other sites within Scotland when required

Closing date for this position will be Friday 6th August 2010.
Contact Linda Hunter on 01506 517216, email your CV to or Send this job to a friend

Project Manager - GO/MME/12049

Dunfermline, Scotland | SALARY: Negotiable | Permanent

An excellent opportunity has arisen for an experienced project manager to join a successful and expanding team
The overall purpose of the job is to provide project management capability to deliver change successfully within the Customer Group, working alongside the other teams in the Customer Group Projects and other delivery teams.
Operating at a senior level, this role will work closely with stakeholders, Technology and other business units to identify and deliver change that supports the companys corporate goals. The outcome could be new products and services, changes to existing processes and systems and customer experience improvements.
This is a role that will require strong communications skills to manage complex change to multiple stakeholders to ensure that any new projects will have lasting impact within the organisation.
The primary responsibilities of the role are:
• Management and support of Stakeholders in all project concept and pre-initiation activities, including business impact assessment. Developing new ideas into projects that are defined and deliverable to ensure business benefits are realised
• To manage projects through all relevant stages of the life cycle from initiation through to closure and review
• Measurement of the realisation of benefits from the project, ensuring reporting and action taken to maximise the investment

Person spec
Educated to degree level or equivalent work experience
Prince or APM practitioner
Experience of working within a media or telecoms company or another blue chip organisation
Experience of working within the back office function, billing experience would be an advantage
Used to a fast paced changing environment
Understanding and recognising methodologies
Excellent relationship builder both internally and externally
Good team building skills, gaining quick buy in from colleagues
Flexible to travel to different UK sites
Specialist knowledge of full project life cycle within large organisations
Business Case Management
Understanding risk management techniques
Budgetary and financial management experience
Fully experienced in the change management cycle

Contact Marise Meyer on 0141 410 9122, email your CV to or Send this job to a friend

Engineering Administrator - GO/LR/12634

Fife, Scotland | SALARY: Negotiable | Contract

Engineering Administrator
6 Months Fixed Term Contract
Based: Fife
£10.00 - £12.00 per hour

My client, a well known Manufacturing organisation with a site in Fife is looking to recruit an experienced Administrator to join their Weld Fabrication Department for approximately 6 months.

In this role you will provide a high standard of administration support to the Weld Fabrication Department.

Some of the key responsibilities include:

- Control shift rotas.
- Process Holiday requests.
- Control Weld Fabrication training files.
- Control and process Purchases, consumables. PPE and stationery orders.
- Conduct HSE site inductions for visitors and contractors.
- Work closely with Factory administration to resolve any issues and improve processes.
- Control all production orders.

Ideally, my client is looking for someone who has excellent administration skills gained within either a Manufacturing or Engineering environment.

You have have excellent IT skills, specifically competent in using Microsoft office and SAP.
Contact Louise Robertson on 01506 461445, email your CV to or Send this job to a friend

Shipping Co-ordinator - GO/LH/12644

Arbroath, Scotland | SALARY: Negotiable | Permanent

Shipping Co-ordinator

Arbroath

Salary: £ Depending on experience + Benefits Package


Our Client

Our client is a global leader in the manufacture and supply of machined and assembled parts for the oil and gas industry. Due to continued growth they currently have exciting opportunities for a experienced Shipping Co-ordinator to join them on a permanent basis.

The Role

You will be responsible for co-ordinating all imports and exports, dealing with the collection of materials and shipping. You will also be expected to provide excellent service to customers at all times. Compliance to International Material Movements and Shipping Regulations is also essential to this role, in which you would be expected to work closely with the Law Department to keep up to date with new Regulations.

Duties will include:

• To perform the shipping of goods via SAP process.
• Exporting goods to customers complying with export control.
• Contacting freight forwarders to arrange shipments.
• Monthly customs duty reporting.
• Upkeep of all mandatory files for audit.
• Actively participates in the company’s Health and Safety Policy.
• Participates and implements processes that improve Service Quality.

The Candidate

• Experience in a similar import/export position is essential.
• Knowledge of shipping processes would be adventitious.
• Ability to provide excellent customer service consistently.
• Good IT skills including Microsoft packages and ideally SAP.
• Experience of implementing process improvements would be beneficial to the role.


Please send your cv to Linda.Hunter@go-escape.com as soon as possible, clearly stating your salary expectations and relevant experience.

Contact Linda Hunter on 01506 517216, email your CV to or Send this job to a friend

Part time Logistics Co-ordinator - GO/LH/12645

Livingston, Scotland | SALARY: Negotiable | Contract

Part Time Logistics Co-ordinator (19.5 hours per week)

Based: Livingston

Salary: £8 per hour


My client

My client is a Global leader in the Manufacturing and Technology Industry.


The role

Working within my clients Logistics Department, who are responsible for supporting their Sales Distributors across the UK in having the correct tools to be able to deliver training sessions to potential clients and have presence at over 500 exhibitions per year.

Responsibilities include:

•Supporting 75 UK Sales Distributors
•Ensuring devices are delivered to locations across the UK in adequate time
•Tracking all delivery paperwork
•Arranging pick up of all devices after exhibitions and training days
•Dealing with highly valuable devices
•Lifting heavy devices (up to 40 kilos)
•Liaising with couriers
•Confirming receipts of devices back into the department and completing relevant paperwork
•Cleaning devices with high-tech machinery
•Controlling all stock and completing stock checks
•General administration duties


Candidate:

•Must have excellent attention to detail as many of the devices are very similar
•This position has a manual element to it, therefore candidates should be willing to work in a warehouse environment and prepared to do heaving lifting on a daily basis.
•Must be available for work Monday - Thursday: 1pm - 5pm & Friday 1pm - 4.30pm
•You will also be required to work on a rota basis on a Saturday morning when required
•Flexibility will be required to cover busy periods
•You must be comfortable in working in an extremely busy environment and be able to use your own initiative and plan in advance
•Must be comfortable in using the PC and with Microsoft Word and Excel

My client is looking for someone to commit to this role, where the part time working arrangements will fit well with the candidates lifestyle. Therefore, please only apply for this role if you are looking to work on a PART TIME basis on a long term basis.

Contact Linda Hunter on 01506 517216, email your CV to or Send this job to a friend

Shipping & Project Co-ordinator - GO/LH/12647

West Lothian, Scotland | SALARY: Negotiable | Permanent

Shipping & Project Co-ordinator

Based: West Lothian

Salary: £Depending on experience + Benefits Package

My Client

My client is a leading scientific research, development and manufacturing company. Due to continued success and growth they are now looking to recruit an experienced Logistics Co-ordinator to join their team in West Lothian.

The Role

You will be responsible for providing assistance in the day-to-day support of the Process Team. This is from initial design of the project through to handover to process team in a timely manner.

Duties will include:

• Liaise with internal and external stakeholders to identify and recommend methods for efficient and economic shipment.
• Considers factors for shipments such as type of item to be shipped, Custom’s classification, and method of handling, size, urgency and cost.
• To provide guidance on export legislation, documentation and guidelines to internal and external stakeholders.
• Ensure that templates and communication relating to projects is effective and clearly understood.
• To manage all job associated documentation to requirements and agreed business levels in an efficient manner in strict accordance with standard operating procedure.
• To provide reports where necessary to team leader showing levels of activity/performance to KPIs.
• To provide support to other teams when required
• Be involved and contribute to continual process improvement.

The Candidate

• You will have experience in a similar position where you have been responsible for co-ordinating projects and dealing with shipments and import/export.

• Proficient in Microsoft packages in particular Excel.

• Excellent communication skills are essential to the role.

• The ability to work in a fast paced, multi tasking environment, whilst ensuring excellent attention to detail at all times.
Contact Linda Hunter on 01506 517216, email your CV to or Send this job to a friend

Production Administrator - GO/LH/12514

Aberdeen, Scotland | SALARY: Negotiable | Contract

Production Administrator

6 Months Fixed Term Contract

Aberdeen

Salary £Depending on experience

My Client

My client is a global leader within the oil and gas industry, that are now looking to recruit an experienced Administrator to support their Production team due to their continued growth and success.

The role

Reporting to the Production Co-ordinator, you will be responsible for the following duties:

• Carry out Work Order completions for Machine Shop/Fabrication Shop & Paint Shop.
• Booking in of Machine shop raw material Purchase Orders.
• Update & Control of Trace Number spreadsheet.
• Data entry of drawing information onto Hub.
• Work Order Filing/Archiving.
• To help identify problems and suggest improvements.
• Engage in any other activities as requested by the Production Co-ordinator.

To be considered for this role, you must have the following skills and background:

• Experience in a similar administration/business support role.
• Ideal candidates will have experience of working within a manufacturing/engineering environment.
• Excellent IT skills including Word and Excel.
• Ability to communicate well both internally and externally.


Please send your cv to Linda.hunter@go-escape.com clearly stating your salary expectations and notice period.
Contact Linda Hunter on 01506 517216, email your CV to or Send this job to a friend

Sales & Customer Service Executive - GO/DSC/12639

West Lothian, Scotland | SALARY: Negotiable | Contract

-Sales & Customer Services Executive
-6Month Fixed Term Contract
-West Lothian
-£Depending on Skills & Experience

Start Date: 27/09/2010

Our client is an established business who manufacture and supply an innovative product range to customers worldwide. They are looking to hire a Customer Service Executive to cover a 6 month fixed term contract starting towards the end of September.

This primary focus of this role will be to ensure excellent customer service is provided and maintained at all times to both internal and external customers.

This is a key position within the organisation which offers you the opportunity to be involved in a variety of tasks such as:

-Communicating with customers by email and telephone.
-Coordinating the CRM system
-Manage all returns and repairs
-Produce any adhoc reporting for other internal departments
-Oversea management of shipping for whole of UK
-Being the main point of contact for all worldwide customers for enquiries, queries, etc..

To be successful in this role you will have the following skills & experience:

-Previous experience within a similar role
-Excellent communication skills to deal with customers both internally and externally.
-Ability to manage multiple tasks.
-Excellent attention to detail and ability to work to tight timescales and manage workloads.
-Good overall IT skills.
-Pro-Active approach.
-Good problem solving skills.

If you are interested in this role please send your CV to danielle.scott@go-escape.com.

Please ensure you clearly detail your current salary and expectations when applying for this role.
Contact Danielle Scott on 01506 461445, email your CV to or Send this job to a friend

Sales Administrator - GO/DSC/12639

West Lothian, Scotland | SALARY: Negotiable | Contract

-Sales Administrator
-6Month Fixed Term Contract
-West Lothian
-£Depending on Skills & Experience


Our client is an established business who manufacture and supply an innovative product range to customers worldwide. They are looking to hire a Sales Administrator to cover a 6 month fixed term contract starting towards the end of September.

This primary focus of this role will be to ensure excellent customer service is provided and maintained at all times to both internal and external customers.

This is a key position within the organisation which offers you the opportunity to be involved in a variety of tasks such as:

-Communicating with customers by email and telephone.
-Coordinating the CRM system
-Manage all returns and repairs
-Produce any adhoc reporting for other internal departments
-Oversea management of shipping for whole of UK
-Being the main point of contact for all worldwide customers for enquiries, queries, etc..

To be successful in this role you will have the following skills & experience:

-Previous experience within a similar role
-Excellent communication skills to deal with customers both internally and externally.
-Ability to manage multiple tasks.
-Excellent attention to detail and ability to work to tight timescales and manage workloads.
-Good overall IT skills.
-Pro-Active approach.
-Good problem solving skills.

If you are interested in this role please send your CV to danielle.scott@go-escape.com.

Please ensure you clearly detail your current salary and expectations when applying for this role.
Contact Danielle Scott on 01506 461445, email your CV to or Send this job to a friend

Sales Professional - GO/LH/12432

West Lothian, Scotland | SALARY: Negotiable | Permanent

Sales Professional

Based: West Lothian

Salary £Excellent plus Uncapped Commission and Benefits Package



My client

My client is a leading organisation who has won a variety of awards in their industry. They have enjoyed rapid growth and are now looking to recruit an experienced Sales Professional to enhance their already successful sales team.

The role

As a Sales Professional, you will be responsible for presenting products via demonstrations to clients, preparing quotations and closing business over the telephone.

This position requires an individual with strong sales experience, preferably on a business to business basis. This is a demanding role and will suit someone who expects to reach monthly/quarterly targets and can demonstrate a successful track record of achieving sales results in previous roles. You will work with some qualified leads but on desire to grow your own personal business, relationships and income, you will have the desire to exploit market opportunities.

Responsibilities include:

•Self generate prospective clients.
•Qualify sales leads.
•Build a relationship on a business to business level with key decision makers.
•Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships and increased revenue.
•Conduct sales presentations.
•Effectively sell products using a sales process and overcome any objections.
•Consistently achieve set sales targets.
•Initiate and manage a sales pipeline, qualify opportunities, and accurately forecast pipeline.


The candidate

•Experience of managing your own sales pipeline is essential.
•You will have a proven track record in a sales and target driven environment.
•You will be proactive and determined to hit your sales targets and earn uncapped commission.
•Formal sales training would be an advantage.
•Experience of working within a technology sales environment would be beneficially but not essential, as full product training will be provided. However, someone who is technically minded would be an advantage.
•Above all, the ideal candidate will be a self starter, enthusiastic, proactive, professional, and able to quickly adapt to change in a fast moving company and enjoy working within a supportive team environment.


You will benefit from an attractive salary and commission structure together with a structured training and development plan with opportunities to progress internally within the organisation.

To be considered for this opportunity, please send your CV to Linda.Hunter@go-escape.com. Please ensure you clearly state your past sales achievements, together with your salary expectations.

Contact Linda Hunter on 01506 517216, email your CV to or Send this job to a friend

Graduate Sales Executive - GO/LH/12589

West Lothian, Scotland | SALARY: Negotiable | Permanent

Graduate Sales Executive

Based: West Lothian

Salary £Excellent plus Uncapped Commission and Benefits Package


My client

My client is a leading organisation who has won a variety of awards in their industry. They have enjoyed rapid growth and are now looking to recruit a Graduate Sales Executive to enhance their already successful sales team. This is an excellent opportunity providing you will industry recognised sales training which will prepare you for a successful future career in sales.

The role

You will be responsible for supporting Sales Executives, often based offsite to achieve company sales objectives, investigate the market and monitor competitors.

You will deliver outbound calls to uncover and develop sales opportunities, supporting the sales team develop the business. You will secure appointments for the Sales Executives by effectively presenting the key benefits of the products on offer to potential clients.

The candidate

• Candidates should be educated to Degree level in a relevant subject and looking to pursue a successful career within a sales environment.
• Ideally you will have experience in an outbound sales/telesales position and have a clear understanding of how to effectively follow a formal sales process.
• The ability to remain focused and motivated, while making outbound sales calls are essential to this role.
• A professional telephone manner, being able to build a rapport over the telephone as well as being confident in offering solutions to customers are essentials.
• Above all, the ideal candidate will be a self starter, enthusiastic, proactive, positive, able to quickly adapt to change in a fast moving company and enjoy working within a supportive team environment.

You will benefit from an attractive salary and commission structure together with a structured training and development plan with opportunities to progress internally within the organisation.

To be considered for this opportunity, please send your CV to Linda.Hunter@go-escape.com. Please ensure you clearly state any past sales achievements, together with your salary expectations.
Contact Linda Hunter on 01506 517216, email your CV to or Send this job to a friend

Edinburgh, Scotland - GO/LR/12632

Edinburgh, Scotland | SALARY: 25,000 - 30,000 | Permanent

French Speaking Account Manager
Permanent Role
Based: Edinburgh
Salary up to £30,000 + Excellent Benefits

My client, a worldwide manufacturing organisation are looking to recruit an experienced Account Manager to join their team based in Edinburgh.

In this role you will Account Manage a specific client base.

To be successful in this role you must be fluent in French, German language skills would also be a benefit, although not essential.

The key responsibilities in this role will include:

- maintain and develop key client relationships.
- Gain knowledge of the global product range.
- Keep customers informed on product range and market developments.
- Liaise with Senior Customer Service Advisor's on productions / orders.

To be successful in this role you will have the following skills / experience:

- Fluent in French is an essential requirement, German language skills would also be a benefit, although not essential.
- Excellent communicator with strong interpersonal skills.
- Attention to detail and the ability to work to tight deadlines.
- Ideally, you will have a Business or Science Degree or equivalent.
- Experience gained within a manufacturing environment would be an advantage.

This is a fantastic opportunity to join a world class organisation, if you are interested in this role please send your CV, SALARY EXPECTATIONS and NOTICE PERIOD to louise.robertson@go-escape.com

Contact Louise Robertson on 01506 461445, email your CV to or Send this job to a friend

Business Information Manager - GO/MME/12666

Livingston, Scotland | SALARY: Negotiable | Permanent

As Customer & Technology Services Business Manager you will be responsible for managing the delivery, analyzing and interpreting data/results in the construction of business information (Intelligence) to Services Operational Contact Centres. This includes stakeholders such as Corporate Executive, Response and Resource Management, Finance, Human Resources and Marketing. The Business Information team is recognised as a source for business problem resolution, opportunity analysis and support.
Key responsibilities;
Working with stakeholders to ensure business drivers, assumptions and accurate data are collected, updated, agreed and revised to meet the changing needs of the Operation
-Analyzing performance, trends, constraints and contact behaviours and to continuously seek opportunities for improvements, reducing costs and improving productivity
-Continually reviewing inefficiency or ineffectiveness via Business Intelligence. Identify constraints whether behavioural or technical, via analysis define its root cause and identify solutions
-Presenting business information in a constant format from Agent Level to Executive reporting, through the use of applications such as Business Objects
-Seeking out knowledge and information relating to developments or innovation in the industry that may benefit the organisation
-Producing cost/benefit models, risk assessment, return on investment projections, business process reviews, gap analysis and conduct brainstorming sessions to elicit data/information
-Undertaking the performance development of direct reports to aid their personal development and career aspirations.
-Building relationships with stakeholders and other departments
Key attributes;
Good understanding of Business Information Technology with an ability to develop and enhance
-Previous experience within a similar management role and within a contact centre environment
-Solid understanding of Team dynamics, with an ability to see outside of the box to drive the business forward
-Excellent understanding of the hierarchy nature of performance management including,: balanced scorecard methodologies, data warehouses
-Familiarity with Call Centre operations including the use of Inbound & Outbound customer service, sales conversion, ACD, IVR and web based technologies
-The ability to manage and motivate a team of technical/analytical specialists
-Good working knowledge of IT systems used in the response management cycle, in particular Microsoft Office, MS Access and Excel to an advanced level
-Ability to work under pressure and within short timescales

You will be dual sited between Livingston and Dunfermline. In addition there may be opportunities to work across sites throughout the UK.

Working hours: Monday to Friday, 08.30 - 17.00, 37.5 hours per week.
Contact Marise Meyer on 0141 410 9122, email your CV to or Send this job to a friend

Telemarketing (Engineering) - GO/DSC/12671

South Lanarkshire, Scotland | SALARY: Negotiable | Permanent

-Telemarketing - Engineering
-Part time or Full time
-Uddingston
-£Excellent

My client who has offices based throughout the UK has an urgent requirement for a Telemarketing Executive to join their office in Uddingston. Please note we would also welcome applications from candidates who wish to work part time hours.

Your main responsibility will be to deliver a high standard of customer service by ensuring existing clients receive the maximum benefit from the companies products and services as well as introducing the company to new clients.

You will be experienced in sales and have the drive to consistently meet and exceed targets. The ability to cold call, build rapport and ultimately turn leads into revenue is essential. You will have a motivated and outgoing personality with the ability to work well as part of a team or independently.

To be considered for this position, you must have experience in a cold calling role as well. Additionally you will have an excellent telephone manner, good communication skills and attention to detail. Experience in customer service either within a consumables, industrial or engineering environment would be beneficial.

If you have the relevant experience and would like to apply please forward on your cv along with salary expectations to Danielle.scott@go-escape.com.

Contact Danielle Scott on 01506 461445, email your CV to or Send this job to a friend

Key Account Director - GO/MME/12678

City of London, England | SALARY: 50,000 - 60,000 | Permanent

An exciting new opportunity has arisen for an experienced Senior Account Manager/Director to join a progressive and expanding Healthcare Solutions company.

Our client has recently won 2 major healthcare contracts and is looking for an experienced Key Account Manager to proactively manage these clients and contribute significantly to business revenues.
The role can be home based but the candidates must be able to travel to London, Bracknell, Reading, Eaton, Slough and other places on the M4 corridor.
The primary purpose of this role is to ensure that customers objectives are met in terms of the return they require from the services they invest in. This role will provide the interface between the largest customers and the service operation and will involve overseeing all relevant communication between the business and its customers.
The role is fundamental to further strengthening the organisations position as the market leader in this field through customer acquisition and retention.

Suitable candidates should have at least 5 years at senior account management level, have excellent rapport building skills and have solid experience of working with FTSE 100 clients, ideally within the healthcare arena.
IT literacy is essential with good working knowledge of Word, Powerpoint and Excel and the ability to produce presentations, spreadsheets and reports
The ability to produce workable solutions to customer issues is a key requirement of the role.
Contact Marise Meyer on 0141 410 9122, email your CV to or Send this job to a friend

Operations Manager - GO/MME/12661

Glasgow, Scotland | SALARY: Negotiable | Permanent

An excellent opportunity has arisen for an experienced Operations Manager to oversee, develop and manage a Technical Operational Unit based in Glasgow.

The key accountability of the role;

Ensure quality of service in technical support and customer care
Staff coaching and development
Forecasting staffing requirements and work allocation
Improving productivity of the operations team
Direct and ensure success of the UK team
Maintaining overall standard of service to all customers
Reinforce the Glasgow centre as part of the global organisation
Encouraging a team environment within sales and operations
Providing strategic leadership in maintaining new client relationships
Participating in major pricing, tenders and site visits

Key attributes of the role;
Metrics driven manager with a degree or a degree calibre
In depth experience within a Contact Centre environment
Minimum 5 years experience of managing a contact centre or a team of technical or operational professionals
Proven ability to successfully drive operations
Ability to communicate at all levels including the skill to make effective and persuasive presentations
Must be able to work with complete autonomy and limited direction
Excellent analytical skills and the ability to solve and implement solutions

Contact Marise Meyer on 0141 410 9122, email your CV to or Send this job to a friend

Logistics Associate - GO/LR/12677

West Lothian, Scotland | SALARY: Negotiable | Permanent

Logistics Associate
Permanent Role
Based: West Lothian


My client is a leading scientific research, development and manufacturing company. Due to continued success and growth they are now looking to recruit a Logistics Associate to join their team in West Lothian.

This role will process and verify dispatch requests and ensure shipping documentation is produced accurately.

The key responsibilities include:

• Complete all shipping forms and documentation for shipment requests.
• Prepare invoices to send to clients / overseas offices for import licence application.
• Liaise with couriers to arrange collections and delivery of supplies.
• Input and update shipments information on internal systems.
• Set up and maintain study spreadsheets and documents.

To be successful in this role you will have the following skills / experience:

• Excellent communication skills.
• The ability to work to tight timescales.
• Exceptional attention to detail.
• Good IT skills, specifically proficient in using Word and Excel.

If you are interested in this role please send your CV, clearly stating your SALARY EXPECTATIONS and NOTICE PERIOD to louise.robertson@go-escape.com
Contact Louise Robertson on 01506 461445, email your CV to or Send this job to a friend

Import & Export Co-ordinator - GO/LH/12644

Arbroath, Scotland | SALARY: Negotiable | Permanent

Import & Export Co-ordinator

Arbroath

Salary: £ Depending on experience + Benefits Package


Our Client

Our client is a global leader in the manufacture and supply of machined and assembled parts for the oil and gas industry. Due to continued growth they currently have exciting opportunities for a experienced Import & Export Co-ordinator to join them on a permanent basis.

The Role

You will be responsible for co-ordinating all imports and exports, dealing with the collection of materials and shipping. You will also be expected to provide excellent service to customers at all times. Compliance to International Material Movements and Shipping Regulations is also essential to this role, in which you would be expected to work closely with the Law Department to keep up to date with new Regulations.

Duties will include:

• To perform the shipping of goods via SAP process.
• Exporting goods to customers complying with export control.
• Contacting freight forwarders to arrange shipments.
• Monthly customs duty reporting.
• Upkeep of all mandatory files for audit.
• Actively participates in the company’s Health and Safety Policy.
• Participates and implements processes that improve Service Quality.

The Candidate

• Experience in a similar import/export position is essential.
• Knowledge of shipping processes would be adventitious.
• Ability to provide excellent customer service consistently.
• Good IT skills including Microsoft packages and ideally SAP.
• Experience of implementing process improvements would be beneficial to the role.


Please send your cv to Linda.Hunter@go-escape.com as soon as possible, clearly stating your salary expectations and relevant experience.

Contact Linda Hunter on 01506 517216, email your CV to or Send this job to a friend

Temporary Administrator - GO/LR/12682

Edinburgh, Scotland | SALARY: Negotiable | Contract

Temporary Administrator
Based: Edinburgh (Penicuik area)
Hourly Rate: £7.00

My client, a well known and well respected organisation require an experienced Administrator on a temporary basis for holiday cover from Friday 20th August - Friday 27th August (inclusive), based at their site in Edinburgh, near Penicuik.

In this role you will be involved in:

- Covering switchboard and directing calls.
- Greeting visitors to the site.
- General administration duties (typing reports, letters, dealing with the mail etc...)

You will have a good level of administration experience with a working knowledge of word and excel.

You will have excellent communication skills and enjoy working in a busy department.

This is a temporary position, if you are interested in this role you must be available to cover these dates.

Please send your CV to louise.robertson@go-escape.com
Contact Gail Halkett on 01506 461445, email your CV to or Send this job to a friend

Recruitment Resourcer - GO/MM/Escape9131

Glasgow, Scotland | SALARY: Negotiable | Permanent

Recruitment Resourcers

Glasgow or Livingston

£Competitive

Escape Recruitment Services is a multi award winning recruitment business (Scottish Recruitment Awards 2007 – 2010) operating from offices in Livingston, Glasgow and Aberdeen. Due to a combination of business wins, increased client activity and tender successes we are urgently seeking additional resources to support our existing teams and our clients.

The business was established in 2000 and has enjoyed continued growth throughout this time. We will be posting record turnover again this year and the business is profitable. The business is best known for recruiting in the Manufacturing, Trades and Engineering disciplines/sector but we are doing more and more work in areas such as Accountancy and Finance, IT and Sales.

Based in either Glasgow or Livingston the successful candidate will support all aspects of our recruitment services EXCLUDING the sales side. We are ideally looking for people with previous recruitment experience, perhaps as a resourcer or consultant or even in an in-house HR capacity. Basically this is the chance to do all aspects of a recruitment consultant’s job but without the sales activity and targets.

At present the people we have working in these roles are fairly flexible in their approach and work with a wide variety of roles and clients. We are flexible about the exact remit of this position and whilst we would prefer an ‘all rounder’, the business could easily accommodate someone who wanted to be more focussed in an area(s) of the market.

The role can be scoped to your individual skills and experience and will typically involve all or most of the following:

• Sourcing of candidates from our database, online CV databases etc.
• Interviewing candidates – face to face and via the telephone
• Working on vacancies that are sourced directly by the business
• Supporting our consultants in searching for candidates
• Vacancies: sending candidate CVs and giving short-list presentations to clients
• Placing advertisements and managing the advert responses
• Candidate offer management
• Campaign and recruitment project management
• General recruitment administration
• Managing a portfolio of temporary and permanent vacancies across multiple disciplines, clients and locations

We can offer a competitive basic salary and a reward structure that recognises your efforts as well as a generous holiday allowance (25 days + Stats).

Perhaps more importantly we are a great company to work for and whilst we expect a high degree of personal responsibility and the highest levels of service delivery we also believe in having fun in a happy working environment and a work life balance. The success of our staff and the business as a whole is demonstrated through our successes at the Scottish Recruitment Awards.

If we sound like the type of company you would like to work for and if you think you have something to offer then please get in touch and we can explore things from there. You can contact us by phone or email or simply send us your CV.
Contact Mark Mackill on 0141 410 9111, email your CV to or Send this job to a friend

**TELESALES EXECUTIVE** - GO/LR/11688

Livingston, Scotland | SALARY: Negotiable | Permanent

Temporary Administrator
Based: Edinburgh (Penicuik area)
Hourly Rate: £7.00

My client, a well known and well respected organisation require an experienced Administrator on a temporary basis for holiday cover from Friday 20th August - Friday 27th August (inclusive), based at their site in Edinburgh, near Penicuik.

In this role you will be involved in:

- Covering switchboard and directing calls.
- Greeting visitors to the site.
- General administration duties (typing reports, letters, dealing with the mail etc...)

You will have a good level of administration experience with a working knowledge of word and excel.

You will have excellent communication skills and enjoy working in a busy department.

This is a temporary position, if you are interested in this role you must be available to cover these dates.

Contact Louise Robertson on 01506 461445, email your CV to or Send this job to a friend

Administrator (3 Month Contract) - GO/LH/12689

Livingston, Scotland | SALARY: Negotiable | Contract

Administrator (3 Month Contract)

Livingston

Salary £7 per hour


My Client

My client is a global leader in their industry who is experiencing a particularly busy period. They have an immediate requirement for an experienced Administrator to join them for approximately 3 months.

Responsibilities will include:

• Working on Microsoft packages including Word and Excel
• Updating spreadsheets
• Transferring information into database

To be considered for the role, you must have the following

• Good level of administration experience
• Ability to pick things up quick and work on your own initiative
• Excellent communication skills both verbally and written
• You must be in a position to start immediately and to commit to the full contract
Contact Linda Hunter on 01506 517216, email your CV to or Send this job to a friend

Marketing Manager - GO/MME/12696

Glasgow, Scotland | SALARY: Negotiable | Permanent

Our client , leading multi site contact centre in Glasgow is looking for an experienced Marketing Manager.
Reporting to the Business Development Director, the Marketing Manager will provide a full Marketing, Communication and Public Relations service to the business, liaising with external suppliers and internal stakeholders. Managing the Marketing Executive to ensure continuing development and achievement of key strategies.

Duties and Responsibilities:

Work closely with BDD to develop and deliver the Marketing and PR strategies for the business.
Develop and maintain business marketing collateral.
Manage relationships with key suppliers/partners.
Develop and control use of the company brand
Represent the company at industry events as required.
Work with the BDD to develop the marketing budget and then manage on a daily basis.
Manage sponsorship activities
Event planning and management.
Provide direction to the Marketing Executive on work activities and professional development.
Undertake specific projects

Person spec;
3rd level qualification in Marketing/PR
A minimum of 5 years experience in a Marketing role, preferably with experience in both service and product.
High energy, self starter with excellent communication skills.
Advanced presentation skills
Experience and comfort working under pressure, to deadlines.

The successful candidate must be well presented, articulate, confident and able to demonstrate high degrees of both integrity and flexibility.
Contact Marise Meyer on 0141 410 9122, email your CV to or Send this job to a friend

**TELESALES EXECUTIVE** - GO/LR/11688

Livingston, Scotland | SALARY: 20,000 - 25,000 | Permanent

TELESALES EXECUTIVE
LIVINGSTON
PERMANENT
£24,000 - £26,000 OTE - UNCAPPED COMMISSION!!


My client

My client, a leading telecommunications business, who are experiencing rapid growth, now have a number of opportunities for talented B2B Telesales Executives to join their successful team. You will be responsible for contacting Businesses to up sell new and upgraded products and develop sales opportunities.

To be considered for this role you will have the following experience:

- Previous experience within a demanding telesales role.
- Experience of B2B telesales.
- Experience of making up to 70 sales calls per day.

You will be extremely self motivated, enthusiastic and well organised with the desire to meet and exceed financial targets.

This is an fantastic opportunity to join a growing business.
Contact Louise Robertson on 01506 461445, email your CV to or Send this job to a friend

French Speaking Account Manager - GO/LR/12632

Edinburgh, Scotland | SALARY: 25,000 - 30,000 | Permanent

French Speaking Account Manager
Permanent Role
Based: Edinburgh
Salary up to £30,000 + Excellent Benefits

My client, a worldwide manufacturing organisation are looking to recruit an experienced Account Manager to join their team based in Edinburgh.

In this role you will Account Manage a specific client base.

To be successful in this role you must be fluent in French, German language skills would also be a benefit, although not essential.

The key responsibilities in this role will include:

- maintain and develop key client relationships.
- Gain knowledge of the global product range.
- Keep customers informed on product range and market developments.
- Liaise with Senior Customer Service Advisor's on productions / orders.

To be successful in this role you will have the following skills / experience:

- Fluent in French is an essential requirement, German language skills would also be a benefit, although not essential.
- Excellent communicator with strong interpersonal skills.
- Attention to detail and the ability to work to tight deadlines.
- Ideally, you will have a Business or Science Degree or equivalent.
- Experience gained within a manufacturing environment would be an advantage.

Contact Louise Robertson on 01506 461445, email your CV to or Send this job to a friend

Business Development Manager - GO/GH/12697

Central Belt, Scotland | SALARY: Negotiable | Permanent

Business Development Manager

£Excellent + benefits

Central Belt


Our client is a global provider of electrical equipment solutions, primarily used in potentially hazardous and explosive atmospheres. As a result of their continued growth and success, an exceptional opportunity has now arisen for a Business Development manager.

Covering Central Scotland, key responsibilities include:

• Coordinating the Business Development Strategy throughout the group
• Assist wit the formulation and implementation of the business plan
• Identify new business opportunities to achieve growth
• Promote company products
• Manage turnover, gross profit and overheads for business development
• Ensure existing client base is maintained and developed
• Advise on the activity of competitors
• Assist with the presentation and review of promotional literature, company profile and general marketing needs

Ideal candidate:

• Experience in electrical/hazardous areas industry is desirable
• A strong background in technical Business Development is essential
• Good commercial awareness required
• Excellent communication skills

The successful candidate will have a strong background in developing new business and have the ability to take full responsibility for driving each process. This is a challenging opportunity that requires an individual with real ambition, enthusiasm and a positive attitude.
Contact Gail Halkett on 01506 461445, email your CV to or Send this job to a friend

Purchasing Assistant (Temp) - GO/DSC/12701

Fife, Scotland | SALARY: Negotiable | Contract

Purchasing Assistant - Temporary
Fife
£Excellent


My client has a requirement for a Purchasing Assistant to join their team on a temporary basis, this will initially be for 4 months. You should be available to start asap.

You will be required to support the Purchasing team with administrative duties enabling them to improve competitive edge and deliver best value, price and quality.

Your role will include but not be limited to:

-Monthly system updates
-Review supplier packets
-Assist accounts department with any queries
-Quarterly notifications to suppliers
-Provide general assistance with any general administration


Skills & Experience

-You must have at least 1 years experience in a Purchasing Assistant role
-Excellent knowledge of Word, Excel & Access
-Working knowledge of an ERP/MRP based system.
-Excellent communication skills
-Strong team player

Contact Danielle Scott on 01506 461445, email your CV to or Send this job to a friend

Administrator (3 Month Contract) - GO/LH/12689

Livingston, Scotland | SALARY: Negotiable | Contract

Administrator (3 Month Contract)

Livingston

Salary £7 per hour


My Client

My client is a global leader in their industry who is experiencing a particularly busy period. They have an immediate requirement for an experienced Administrator to join them for approximately 3 months.

Responsibilities will include:

• Working on Microsoft packages including Word and Excel
• Updating spreadsheets
• Transferring information into database

To be considered for the role, you must have the following

• Good level of administration experience
• Ability to pick things up quick and work on your own initiative
• Excellent communication skills both verbally and written
• You must be in a position to start immediately and to commit to the full contract

Contact Linda Hunter on 01506 517216, email your CV to or Send this job to a friend


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